Refund Policy

Deposits

To get started, I ask for a 50% deposit.

If no work has started yet, your deposit is refunded in full. Once work on your project has started, the deposit is non-refundable, because that time has already been set aside and spent on you.

Cancellations

You can cancel at any time. Just let me know in writing (an email is perfect).

If you have paid more than the deposit, I will refund the difference minus $50 per hour for the time already logged on your project.

After delivery

Once your project is delivered, project fees are non-refundable.

That said, if something has a genuine defect or was not delivered as we agreed, I will fix it for free within 30 days of delivery.

If I cannot deliver

If Maple & Main Studio cannot deliver what we agreed on, you will receive a full refund. Simple as that.